IT Services:

• internet and email service for students, faculty, and staff

• support of all internal network infrastructure including wireless and vpn access

• application support and data management for university administrative systems

• troubleshooting and repair of supported computer hardware and software

• network user and resource administration and security

• purchasing, setup and installation of new computer systems

• support of the university cable TV network

• support of the university telephone and voicemail network

Online Services

CampusWeb (registration and course content) eCollege (online and hybrid courses)

M i s s i o n   S t a t e m e n t

Our mission is to provide technology services to the University community and to foster campus-wide IT planning and collaboration. Our goal is to seamlessly integrate the delivery of information services to the University community including voice, data, video and presentation services. The department provides the university community with state-of-the-art tools. These tools are designed to enhance the teaching/learning process, better prepare students for the future and efficiently administer university functions. 

S t a f f   D i r e c t o r y

If you require essential services: please call 603.899.4214.

To contact the IT Help Desk, email us at ithelpdesk@franklinpierce.edu or visit us online at http://ithelpdesk.franklinpierce.edu for service requests and online chat. The IT Help Desk enters all service requests into our ticketing system and assigns it to the appropriate staff member.  Please do not call staff members directly with service requests.

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Rindge, New Hampshire 03461-0060

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