|
| |
FAQ' s |
|
| |
|
|
|
| |
|
| |
Customer Service and/or
Product Inquires:
E-mail our
customer service department at
customerservice@ezts.com
or call us at 617-555-0112. You
can also write us at:
EZ T's
1247 Commonwealth Ave, Boston Ma 02135
I have not
ordered from EZ T's before, how can I trust that my items are going to
look good?
We
completely understand the hesitance in buying from someone for the 1st
time and that is why we are opening
some of our testimonies to the public. Please
click here
and you will be able to read some of the very generous
feedback that our customers have offered. We are sure that these
testimonies will help make you feel much more
comfortable about starting a relationship with EZ T's.
I would like
to customize my clothes even more with additional text . Can you do
this?
Yes,
definitely! Email us and we will take care of all your wishes the best
we can!
Do you
have any hidden fees?
EZ T's
has absolutely NO HIDDEN FEES. What you see is what you get...high
quality customized clothing
for a flat fee.
Will my
personal information be safe with you?
EZ T's will
never sell, share, rent or otherwise release your information to other
companies or
organizations.
If I have an
order sent to somebody as a gift, will this person receive an invoice?
No. If you
choose the "gift wrap" option, your order will be sent out without an
invoice. If you require an invoice for
your records, please print out the invoice during the order process or
email us and we will send you one by email.
Where do your
design ideas originate?
Customized
World is comprised of a very diverse and innovative team. We have team
members from all walks of life
and from many ethnicities. At Customized World, we feel that this
combination is the key ingredient in the free, fun,
and comfortable clothing that results from this unique mixture.
What is the
best way to care for my EZ T's clothing?
EZ T's
offers Care Instructions for each item sold. The Instructions will be
located on the tag. We
recommend you follow these instructions to best care for your EZ T's
product. We strongly recommend washing your
items inside-out in order to preserve the personalized design as long as
possible.
How do I
return EZ T's Merchandise?
Please refer
to the Returns policy section for instructions on returning items.
What is the
difference between shipping and billing address?
Your
shipping address is where you would like us to deliver your order. Your
billing address is the same address as
that of the credit card you used to place your order.
I noticed
that an item I purchased at full price has been marked down. Do you
offer price adjustments?
Sorry. We do
not offer any price adjustments. |
|
|
|